1. Introduction
This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
By using our SaaS service ASUKI, you agree to the practices described below.
2. Data Collected
We only collect the information strictly necessary for the operation of the service:
- Personal data at registration: first name, last name, email address.
- Payment data: we do not store your banking information. Payments are securely processed by our provider Peach Payments.
- Service-related data:
- Your API keys (encrypted) allowing the SaaS to connect to your exchange accounts,
- The history of your bots, strategies, and trades, to ensure monitoring and proper functioning of the service.
3. Use of Data
The collected data is used exclusively to:
- Provide and improve our service,
- Manage your user account and subscriptions,
- Enable connection to your exchanges via your API keys,
- Maintain tracking and history of your bots and transactions,
- Contact you with important information regarding your account or the service.
We do not sell or share your data with third parties for commercial purposes.
4. Data Retention
- Personal data (name, surname, email) is retained as long as your account remains active.
- API keys are encrypted and used solely to execute your orders via our servers.
- The history of bots and trades is retained for as long as necessary for the operation of the service.
You may request deletion of your data at any time (see section 7).
5. Security
We implement technical and organizational measures to protect your data:
- Encryption of API keys,
- Secure database storage,
- Restricted access to data by authorized team members only.
However, since no system is completely invulnerable, we cannot guarantee absolute security.
6. Data Sharing
Your data is shared only with:
- Peach Payments, for payment processing,
- Our technical service providers essential to the functioning of the service (hosting, database).
These third parties are subject to strict confidentiality and security obligations.
7. Your Rights
In accordance with applicable law, you have the following rights:
- Right of access to your data,
- Right of rectification,
- Right to deletion (right to be forgotten),
- Right to object to or restrict processing.
To exercise your rights, you can contact us at: support@asukibot.com.
8. Changes to the Policy
We reserve the right to modify this policy at any time. Any changes will be published on this page with an updated effective date.
9. Contact
For any questions regarding this Privacy Policy or your personal data, you can contact us at:
ASUKI – HERARD
Choisy les bains, Coastal Road, 30525 Mont Choisy – Mauritius
Email: support@asukibot.com